At Hanoi Guides, we are committed to maintaining the highest standards of accuracy and integrity in our reporting. Accuracy of facts is of utmost importance to us so that we can provide our audience with reliable travel information. To ensure the accuracy of our content, we adhere to the following fact-check policy:
Verification and Sourcing:
We verify any information, claim, or allegation from multiple reliable sources before publishing it. Our travel experts verify the facts with the right evidence so that we can provide you with accurate information.
Independence and Objectivity:
We maintain independence and objectivity in our fact-check process so that our content is not biased. Claims from government officials or any other influencers are rigorously scrutinized and independently verified.
Transparency:
We are transparent about our sources and clearly state any limitations or constraints that may impact the accuracy of any information. If we cannot verify a claim or fact, we clearly state it as such.
Plagiarism and Misrepresentation:
We strictly prohibit plagiarism and deliberate distortion of facts in our reporting. The accuracy and authenticity of all visual content is verified before publishing.
Accountability and Corrections:
If any error or misrepresentation is found in our reporting, we take prompt and transparent corrective action. We promptly issue corrections and publish them prominently to ensure accuracy.
Reader Feedback and Corrections:
We value reader feedback and provide a simple process to report any errors. Information provided by readers is checked, and errors are corrected in accordance with our correction policy.
Editorial Oversight:
Our editorial process includes multiple levels of fact-checking and review to ensure the accuracy and integrity of content. Complex or sensitive stories are thoroughly fact-checked.
Continuous Improvement:
We are committed to continuously improving our fact-checking processes and standards to ensure the accuracy and integrity of our reporting.
By adhering to these principles and procedures, Hanoi Guides strives to provide its audience with accurate, reliable, and trustworthy travel information.
Correction Policy
Hanoi Guides maintains a transparent and accountable correction policy if any incorrect information or error is found in our reporting. Our correction procedures are as follows:
Reader Reporting:
If readers identify any mistakes or errors in our content, they can contact us via email. The reader must provide the information of the error and the correct information in the email to receive a correction.
Investigation and Verification:
The error will be investigated by our editorial team and verified with available sources. If the error is verified, we will begin the correction process.
Correction Issuance:
If the error is confirmed, Hanoi Guides will issue a correction accordingly. Corrections will be made in articles, online, and on social media platforms.
Print Corrections:
If an error is in print content, it will be prominently corrected in the next available content.
Online Corrections:
If an error is found in online articles, it will be corrected and an editor’s note will be added, mentioning the error and the date of correction.
Social Media Corrections:
A post will be made on our social media about the error, with a link to the corrected article and a clear explanation of the error.
Communication with Readers:
Once the correction is released, the editors will contact the reader to inform them of the correction and thank them for their contribution.
Continuous Improvement:
We are committed to continuously improving our fact-checking and correction processes by learning from errors so that we can maintain the highest level of accuracy and integrity in our reporting.
By following this correction policy, Hanoi Guides ensures that we maintain the accuracy, transparency, and credibility of our content, in order to provide readers with accurate and authentic travel information.