Best Way to Get Around Hanoi as a Tourist | Grab vs Taxi vs Xe Ôm Guide

Hanoi feels loud; it smells of street food, motorbike fumes, and rain on hot asphalt. It moves fast.
People dart, vendors shout, mopeds braid through gaps that make you wince. For a visitor, the city’s transport choices can look confusing sometimes— and deciding between Grab, a regular taxi, or a xe ôm (motorbike taxi) is one of the first practical choices you’ll make.
Guide for Public Transport in Hanoi, Vietnam (Buses, Metro & 2025 Travel Tips)
Each option has trade-offs: cost, speed, safety, convenience, and vibe. Below I break them down so you can pick the right ride for the right moment — and survive the joyride.
Quick Overview for the Best Way to Get Around Hanoi as a Tourist
Grab (App-Based Rides in Hanoi)
Predictable fares, trackable drivers, great for solo travelers or airport runs. Safer on paper. Use GrabBike for single travelers who don’t mind helmets and wind.
Taxi in Hanoi
Need a reliable ride? Taxi’s your best bet, especially with a crew, tons of luggage, or after dark. Go for metered taxis or trusted brands like Vinasun or Mai Linh – you’ll get a smooth, hassle-free ride.
Xe ôm (Street Motorbike Taxi in Hanoi)
Cheapest, fastest through traffic, most “authentic” — but less regulated. Bargain hard, wear a helmet, and use them for short hops or guided local tips.
The Economics: How Much Will It Cost?
Expect prices to vary depending on the time of day, demand, and your starting point.
- GrabBike (motorbike): Usually the cheapest per trip for short distances — often noticeably less than a car taxi in congested districts.
- Taxi (metered): Taxi fares start at VND 10,000-20,000, then around VND 13,000-16,000 per km – prices vary by company and taxi type.
- Xe ôm (street): Bargain before your trip starts. For super short trips, xe ôm might be cheaper than Grab, but prices vary depending on the area. Either way, motorbikes (GrabBike or xe ôm) are usually the best bet for solo riders on short routes.
Speed and Route Choices — Who Gets You There Faster?
Hanoi traffic is like woven spaghetti. Narrow alleys, scooters overflowing the sidewalks, delivery riders zigzagging. In that world:
- Xe ôm: In that chaos, xe ôm reigns supreme for weaving through jams. They take the narrowest gaps and can cut 10–20 minutes off a cross-district trip in heavy traffic. It’s exhilarating. It’s also bumpy.
- GrabBike: offers the same agility with the comfort of app-tracking and a record of your ride. The app also gives a driver profile and live tracking, which helps if you’re nervous about solo rides.
- Taxis: slower in gridlock, but more comfortable for longer distances. If you have luggage or a group, taxi is the practical choice despite possibly being held up in traffic.
If speed equals time saved and adrenaline per minute, xe ôm wins. If speed equals lowest hassle (no bargaining, stable fare), Grab takes it.
Safety — The Obvious Big Question
Road Safety in Hanoi
Motorbikes are inherently riskier. Driver skill varies. If you choose a motorbike (xe ôm or GrabBike), insist on a helmet and check its fit. Many Grab drivers follow company safety standards and you can report bad behaviour through the app.
Recent safety initiatives have involved Grab collaborating with NGOs and foundations to improve commercial motorcyclist safety in major cities. (Global Road Safety Facility)
Consumer Safety in Hanoi Taxis & Motorbikes
Meter-based taxis from large companies are generally safer in terms of fare disputes — they’re more likely to use the meter and less likely to take you on a detour.
Still, scams exist (broken meter claims, inflated flat fares), especially at airports and tourist spots. Always say “meter, ok?” before you hop in. If a driver refuses the meter, avoid those taxis.
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Practical tip: use Grab when possible for its digital record and ability to share trip details with friends. For xe ôm, ask your hotel or a local to recommend a driver if you want low-risk street options.
Convenience & Comfort
- Grab: book from your phone, track the driver, cashless option, estimated price shown before you accept. Great when you have mobile data and a SIM. It’s the modern, convenient way.
- Taxis: perfect for bulky luggage, little ones, or heavy shopping bags. Just flag one down or call a company.
- Xe ôm: instant on-street availability in many parts of the Old Quarter and local neighborhoods. You can stop one mid-walk. Not great if you have grown-up luggage or a formal dress code. But unbeatable for a solo traveler carrying only a backpack.
Comfort-wise, taxis > GrabCar > GrabBike ≈ xe ôm. But comfort isn’t always the metric travellers value most. Sometimes speed and local flavour matter more.
Authenticity & Local Experience
Want the local experience? Jump on a xe ôm! Drivers will take you to hidden gems – secret cafes, best pho spots – and you’ll skip the traffic stress. It’s a fun way to explore and get the real city vibe.
Grab is neutral: efficient and modern, but you’ll miss the banter and the human negotiating that makes the city feel alive. Taxis are functional — not thrilling, but very useful.
Scams in Hanoi Taxis and How to Avoid Them
- Always ask for the meter. If the driver claims it’s broken, politely decline. Use another car. This reduces price disputes.
- Use apps for pickups at airports or busy terminals. Official taxi stands can still have touts; an app-based pickup reduces the guesswork.
- Confirm the route on your phone. Watch the map and speak up if the driver takes a suspicious detour.
- For xe ôm, negotiate before mounting. Agree on a price for the whole ride. If the driver is genuine, they’ll be fine. If not, walk away.
Keeping your wits — and your map open — will save you money and time.
Luggage, Groups, and Special Cases
Airport pickup? Grab a taxi or book through the Grab app – easy peasy! If you’ve got lots of bags or traveling with friends, a taxi is your best bet. You can even pre-book through your hotel.
Late night: Taxis or GrabCar (with driver ratings) are better for late arrivals or when you’re tired. Avoid xe ôm late at night if you’re alone and unfamiliar with the route.
Short sightseeing hops: Xe ôm or GrabBike for that “through-the-city” thrill. For longer day trips outside Hanoi, consider a private car or train.
The Changing Landscape — Regulation and the Future
Big change ahead! Hanoi’s going electric! From 2026, fossil fuel bikes are out of the city center. Subsidies and charging spots are coming, but some people are concerned about the transition.
Which One Should You Choose? Quick Decision Guide
- You’re alone, light pack, want the fastest route through traffic, and you love a bit of risk → Xe ôm (street) or GrabBike.
- You have luggage, are traveling in a pair/group, tired, or need door-to-door comfort → Taxi (reputable brand) or GrabCar. (Taxi Calculator, VinWonders)
- You’re worried about scams or simply want a digital safety net → Grab (app) for tracking and payments.
Practical Points for Tourists in Hanoi
- Check helmet (motorbikes) because fit matters.
- Confirm price or meter. Say “meter OK?” to taxi drivers.
- Share your live location with a friend if you’re solo and unknown to the city.
- Keep small notes/change handy — app drivers usually accept cash, but not always exact change.
- For xe ôm, choose drivers near markets or hotels (less chance of being a scam) or ask hotel staff for a trusted contact.
Final Word — Balancing Pragmatism and Curiosity
Hanoi asks you to make choices that match your mood and some days you want predictable, calm, and efficient; other days you want wind in your face and a story to tell.
Grab is the pragmatic travel companion: predictable fares, digital receipts, and a safety net.
Taxis offer comfort and baggage-friendly space. Xe ôm hands you the city’s pulse. Use each when it fits the situation — and you’ll move through Hanoi smartly, safely, and with a few good stories to tell.
Also read: Hanoi Metro Guide 2025