Who We Are:

Welcome to Hanoi Guides – a dedicated platform committed to sharing knowledge related to travel, food, destinations, and culture of Hanoi. Our team aims to create an engaging and reliable place for our users by providing accurate and useful information.

Our Website:

On our website https://hanoiguides.com, you will find in-depth information about travel and culture of Hanoi. Our mission is to create an environment where users can feel the beauty of Hanoi and its unique experiences.

Comments:

Your participation is important to us. When you leave comments, we collect data to improve your experience and ensure the safety of our site. This includes your comment form information, your IP address, and browser user agent string. This data helps us effectively detect spam.

If you use a Gravatar account, an anonymous string created from your email address (hash) may be shared with the Gravatar service. See the Gravatar service’s privacy policy for more information: https://automattic.com/privacy/. After your comment is approved, your profile picture is publicly displayed along with your comment.

Media:

If you upload images to our website, we recommend that you remove the embedded location data (EXIF GPS) from them. Other users may download and extract this information from images uploaded to the website.

Cookies:

We use cookies to make your experience as intuitive and convenient as possible. If you leave a comment, you may choose to save your name, email address, and website in cookies. These cookies are valid for a year and do not require you to enter your details again.

A temporary cookie is set on the login page to check if your browser accepts cookies. It stores no personal data and is deleted when you close the browser.

After you log in, cookies are set to save your login information and screen preferences.

Embedded Content:

Our website may include content embedded from other websites, such as videos, images, and text. This content behaves as if you were visiting that external website.

These websites may collect your data, use cookies, and track your interactions.

Who We Share Your Data With:

If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data:

Comments and their metadata are retained indefinitely. For registered users, personal information provided in their profile is stored. Users can view, edit, or delete their information. Website administrators can also edit this information.

Your Rights Over Your Data:

If you have an account or have left comments, you can request a file of your personal data. Additionally, you can request deletion of your personal data, except for data that is kept for administrative, legal, or security purposes.

Where Your Data Is Sent:

Visitor comments may be checked by an automated spam detection service to maintain the security of the site.

Thank you for being part of our community and choosing Hanoi Guides. We are committed to making your experience safe and informative.